Change your card or get an invoice
- Open Subscription. It's in the menu.
- Choose Manage billing. It sits under your plan. The billing page opens.
- Make your change. Update the card on file, or open a past invoice to download it or its receipt.
- Come back to SOAPsuds. Your plan and your notes don't change when you update a card.
Manage billing shows only once you have a paid plan. If it says Billing didn't open, your billing details are unchanged; try again in a moment.
Practice admins
Go to Settings›Practice and choose Billing and invoices. It takes you to Subscription, where Manage billing works the same way. You can also add or remove seats there.
If SOAPsuds set up your practice's plan, its billing is handled by our team, not on this page. Email us to change it.
Email support@soapsuds.io or call +1 (703) 496 3202. Please never put patient details in an email.
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Still need help?
Email support@soapsuds.io or send us a message. Please don't include patient names or details; the visit date and time is enough for us to find it.
