Terms of Use
These terms define your rights and responsibilities when using SOAPsuds, providing access to various features for transcription and organizing patient interactions, data management, and compliance under our HIPAA-aligned service. Please review these terms carefully to understand both free and paid plan features and usage guidelines.
Plan Access and Feature Use
Plan Access and Feature Use: Each SOAPsuds plan has specific features designed to support healthcare providers in creating organized, accurate patient documentation. Please review our plan descriptions to understand the capabilities and limitations associated with your subscription level.
Service Modifications and Availability SOAPsuds may update or adjust the Services periodically to improve functionality, and we strive to communicate significant changes in advance. However, availability may be interrupted due to maintenance or unforeseen circumstances, and access could be limited or temporarily unavailable.
Purpose of Service
SOAPsuds is designed to assist healthcare providers in recording patient information and generating notes based on patient interactions. This service is intended solely for professional use by licensed healthcare providers.
According to that record, our app generates three note categories, including:
- SOAP Notes
- DAP Notes
- Progress Notes or Basic Notes
No Medical Advice
You acknowledge and agree that SOAPsuds does not provide any form of medical care, medical opinion, medical advice, diagnosis, or treatment through its services, website, or otherwise. SOAPsuds does not assess or determine the necessity for medical attention. Instead, SOAPsuds provides a platform to transcribe and organize patient interactions to assist healthcare providers. Services and any content provided by SOAPsuds are intended solely for informational and organizational purposes and are not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider with any medical questions or concerns. Never ignore or delay seeking professional medical advice due to information on our services. You acknowledge that using SOAPsuds' services does not create a doctor-patient or provider-patient relationship between you and SOAPsuds. If you are experiencing a medical emergency, please contact your doctor or dial 911 immediately. Your reliance on SOAPsuds' services and content is solely at your own risk.
HIPAA Compliance and Privacy
We adhere to the standards set forth under HIPAA regulations, ensuring the confidentiality and security of all patient data recorded within the app. All data interactions are secured and managed through partnerships with HIPAA-compliant platforms, including Deepgram, OpenAI, GCP, and MongoDB. Users are responsible for ensuring that they handle patient information in compliance with applicable privacy laws and regulations.
User Responsibilities
Users must ensure that all information provided is accurate and up-to-date. Each user is responsible for regularly reviewing and updating their information as needed to maintain accuracy within SOAPsuds. Inaccurate or outdated information may impact the effectiveness and reliability of the services.
Appropriate Use Users must only use SOAPsuds for legitimate, lawful purposes related to healthcare practice. Misuse of the app, such as entering inaccurate patient data or using it outside the intended scope, is strictly prohibited.
Account Security Users are responsible for maintaining the confidentiality of their login information. Unauthorized access to accounts must be reported immediately.
Limitations and Disclaimers
Our app provides documentation support but does not substitute for direct patient care or medical decision-making. While we strive for accuracy in transcribing and organizing patient information, SOAPsuds cannot guarantee the completeness or accuracy of generated notes. SOAPsuds disclaims any liability arising from the reliance on generated notes as the sole basis for clinical decisions.
Intellectual Property Rights
SOAPsuds retains all rights, titles, and interests in the app’s content, design, software, and features. Unauthorized reproduction or modification of any content or software is prohibited.
License to Use SOAPsuds grants users a limited, non-exclusive, non-transferable license to use the app under these Terms of Use.
Third-Party Integrations
SOAPsuds integrates services from Deepgram, OpenAI, GCP, and MongoDB for data management, storage, and processing. By using SOAPsuds, you acknowledge and accept any applicable terms from these third-party providers. The app is not liable for issues arising from third-party services, including data processing errors, system outages, or other technical difficulties.
Free vs. Paid Plans Benefits
Our free plan offers essential tools like automatic note generation, limited SOAP and DAP note storage, and access to basic patient summary features. Upgrading to our paid plan unlocks unlimited note storage, advanced progress tracking, HIPAA-compliant data backup, and priority support for streamlined workflows.
No Warranty; Liability Limitation
SOAPsuds and its providers shall not be held liable for indirect, incidental, or consequential damages resulting from the use or inability to use the app, including loss of data or anticipated profits. Our liability is limited to the extent permitted by applicable law and excludes responsibility for actions resulting from the user's clinical decisions.
Use of Personal Information
Your use of SOAPsuds’ services may involve the transmission of certain personal information to us. Our policies regarding the collection, use, and protection of personal information are governed by our Privacy Policy, which is hereby incorporated by reference in its entirety. By using SOAPsuds, you acknowledge and agree to the practices outlined in our Privacy Policy.
Termination of Use
SOAPsuds reserves the right to terminate or suspend access to the app at our discretion if a user violates these Terms of Use, engages in unauthorized activity, or poses a security risk to our platform or users.
Changes to Terms
Our terms and conditions may change from time to time to improve and reflect service upgrades. Please revisit this page to stay informed about any updates.
Contact Information
For more information or queries regarding these Terms of Use or our services, get in touch with us directly; we are happy to assist you.
