Overview of CPT Code 21020: Incision and drainage of salivary gland
CPT Code 21020 refers to the surgical procedure involving the incision and drainage of a salivary gland, typically performed to relieve symptoms caused by an obstructed or infected gland.
When CPT Code 21020 is Used?
This procedure is indicated in several clinical scenarios.
- Presence of a salivary gland abscess.
- Severe swelling and pain in the salivary gland area.
- Infection of the salivary gland (sialadenitis) that does not respond to conservative treatment.
- Obstruction of the salivary duct leading to accumulation of saliva.
Symptoms Indicating This Procedure
Patients may report various symptoms that necessitate this procedure.
- Swelling in the jaw or neck area.
- Pain or tenderness in the affected gland.
- Difficulty swallowing or opening the mouth.
- Fever or chills indicating possible infection.
- Pus or discharge from the mouth or duct.
Causes and Risk Factors
Understanding the causes and risk factors can help in prevention and early intervention.
- Dehydration leading to thickened saliva.
- Salivary duct stones (sialolithiasis).
- Bacterial or viral infections.
- Autoimmune diseases such as Sjögren's syndrome.
- Poor oral hygiene.
Diagnostic Tests Before Procedure
Several tests may be conducted to confirm the need for this procedure.
- Ultrasound imaging to visualize the gland and any abscess.
- CT scan for detailed imaging of the salivary glands.
- Culture of any discharge to identify infectious organisms.
- Blood tests to check for signs of infection.
Procedure Description
The procedure is performed under sterile conditions, often in an outpatient setting.
- Patient is positioned comfortably, and the area is cleaned and sterilized.
- Local anesthesia is administered to numb the area.
- An incision is made over the swollen gland to allow drainage.
- Pus or fluid is drained, and the area is irrigated.
- A drain may be placed to facilitate further drainage if necessary.
- The incision is closed with sutures or left open to heal.
Preparation for the Procedure
Proper preparation is essential for a successful procedure.
- Avoid eating or drinking for at least 6 hours before the procedure.
- Inform the doctor about any medications being taken, especially blood thinners.
- Arrange for transportation home post-procedure due to anesthesia.
Recovery and Aftercare
Post-procedure care is crucial for healing.
- Rest for the first 24 hours after the procedure.
- Apply ice packs to reduce swelling.
- Follow prescribed pain management and antibiotics if necessary.
- Keep the incision site clean and dry.
- Schedule a follow-up appointment to monitor healing.
Possible Complications
While generally safe, there are potential risks associated with the procedure.
- Infection at the incision site.
- Bleeding or hematoma formation.
- Damage to surrounding structures.
- Recurrence of the blockage or infection.


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Learn morePost-Procedure Follow-Up
Follow-up care is important to ensure proper healing.
- Typically scheduled 1 week after the procedure.
- Monitor for signs of infection or complications.
- Assess the effectiveness of the drainage and any further treatment needed.
Alternative Treatments
There are non-surgical options that may be considered.
- Hydration and increased fluid intake.
- Sialogogues (substances that stimulate saliva flow).
- Warm compresses to relieve discomfort.
- Antibiotics for bacterial infections.
Home Care Tips
Patients can take steps at home to aid recovery.
- Stay hydrated to promote saliva flow.
- Maintain good oral hygiene to prevent infection.
- Avoid hard or spicy foods that may irritate the area.
- Follow all post-operative instructions from the healthcare provider.
Patient Education & Prevention
Education is key to preventing future issues.
- Stay hydrated to prevent salivary duct stones.
- Practice good oral hygiene regularly.
- Seek prompt treatment for any signs of infection.
- Regular dental check-ups to monitor oral health.
Billing and Coding Information
CPT Code: 21020
Category: Surgical Procedures
Common Modifiers:
- 50 (bilateral procedure)
- RT (right side)
- LT (left side)
Average Cost and Insurance Coverage
Costs can vary based on location and insurance.
- Average cost ranges from $1,500 to $3,000.
- Insurance may cover the procedure if deemed medically necessary.
- Check with your insurance provider for specific coverage details.
Related CPT Codes
References and Sources